All the cancellations must be communicated in writing.
The token amount is nonrefundable in any case.
Cancellations made 15 Days before the travel date will attract cancellation charges.
Cancellations charges will vary from 25 % - 50% of the total tour package cost.
100 % Retention charges will be levied for bookings canceled within 15 days of the travel date or NO show scenarios
No refunds will be given in case of missed or unused services. This includes Flights, Trains Hotel stays, meals, sightseeing, transfers, entry ticket, permits or any other Pilgrim Packages services.
In case, clients are suspected of indulging in any kind of illegal activity or violent behavior, Pilgrim Packages will immediately stop the services while holding all the refunds.
Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in Ghaziabad (Uttar Pradesh) only.
